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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate the Dutch text 'Wij helpen u graag!' on a specific page using WPML. All other items on the form are translated except for this one.
Solution:
We recommend checking which Avada Element is being used to display the text. This element may be missing the necessary WPML language configuration. For more details on how to register page builder content for translation, please refer to our documentation here: https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Bigul 1 year, 10 months ago.

Assisted by: Bigul.

Author Posts
July 12, 2024 at 9:20 am #15941170

royS-17

Background of the issue:
I try to translate the Dutch text: Wij helpen u graag! on the page: hidden link. All items of the form are translated except for this. I can't find out how I can do this.

Symptoms:
An item is not translated.

Questions:
How can I translate the Dutch text: Wij helpen u graag! on the specified page?

July 12, 2024 at 11:26 am #15942133

Bigul

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Which Avada Element you are using for listing the following text? May it will be missing the WPML language configuration. Refer to this article for more details - https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/

Wij helpen u graag!

Please check for it in the backend of hidden link and let us know your feedback. It will help us to track the issue.

--
Thanks!

Bigul