API Server Communication Issue

This topic contains 0 reply, has 0 voices.

Last updated by peterJ-48 3 weeks, 4 days ago.

Author	Posts
March 31, 2026 at 12:26 pm #17939953
peterJ-48	I am encountering an issue with API server communication, as seen in the Advanced Translation Editor error logs. The error log shows the following details (See attached screenshot): Event: AMS Server Communication Extra data: {"error":"AMS API returned false","sitekey":"xxxxxx4ed7"} This issue is affecting the translation process on our website, and we are unable to proceed with some tasks. Could you please assist in investigating the issue? If there are any adjustments we need to make on our server or within WPML settings, kindly provide guidance.

Author

Posts

March 31, 2026 at 12:26 pm #17939953

I am encountering an issue with API server communication, as seen in the Advanced Translation Editor error logs. The error log shows the following details (See attached screenshot):

Event: AMS Server Communication
Extra data: {"error":"AMS API returned false","sitekey":"xxxxxx4ed7"}

This issue is affecting the translation process on our website, and we are unable to proceed with some tasks.

Could you please assist in investigating the issue? If there are any adjustments we need to make on our server or within WPML settings, kindly provide guidance.