Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: 

This topic contains 6 replies, has 2 voices.

Last updated by Kor 1 year, 8 months ago.

Assisted by: Kor.

Author Posts
September 27, 2023 at 9:29 am #14472155

michelN-4

Re. no. 2 - you can see on the screenshot that the automatically translated Arabic text in the backend does not match what's shown on the front-end.

September 27, 2023 at 4:27 pm #14476067

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

It seems to work fine now after completing the Arabic translation as shown in the screenshots. Could you check?

Screenshot_40.png
Screenshot_39.png
September 28, 2023 at 10:52 am #14480779

michelN-4

Hi Kor,

I see that you have used the automatic translation on content that we already had translated manually. See screenshot for NCC for example - this was all translated manually over a year ago. How come the plugin doesn't remember this and we now have to use our credits to translate the text automatically?

Michel.

Screenshot 2023-09-28 at 11.53.11.png
September 28, 2023 at 11:13 am #14480961

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for getting back to me.

I'd like to make it clear that we never utilize the client's credits to translate any content without their explicit consent. I am currently investigating the automatic translation that occurred yesterday which I think translated both Chinese and Arabic and the missing translation, particularly in the context of the Chinese language, and I am reaching out to our 2nd Tier Support for further clarification.

September 28, 2023 at 11:15 am #14480965

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Since the Arabic language is showing correctly now, we will bring our focus back to this ticket https://wpml.org/forums/topic/translation-have-gone-missing-from-the-backend/ .

October 2, 2023 at 7:57 am #14495081

michelN-4

Please keep me posted of any updates as soon as possible.

October 2, 2023 at 7:59 am #14495157

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've already replied to this ticket https://wpml.org/forums/topic/translation-have-gone-missing-from-the-backend/page/2/#post-14486089 . Please follow up over there.

The topic ‘[Closed] Arabic text in the backend does not match what's shown on the front-end.’ is closed to new replies.