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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 replies, has 0 voices.

Last updated by Andreas W. 8 months, 2 weeks ago.

Assisted by: Andreas W..

Author Posts
September 4, 2025 at 11:31 am #17375101

lorenzo

Background of the issue:
I am using Elementor with WPML to translate articles or pages. My process involves duplicating the content in the WPML section and then pressing the blue button to translate independently.

Symptoms:
When I modify the main language or a translation, the articles lose their association with the categories.

Questions:
Is this an issue of compatibility with Elementor? How is it possible?

September 4, 2025 at 11:47 am #17375361

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the website to investigate the issue further.

The required fields are located below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.

IMPORTANT
Please be sure to back up your website and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further.

However, I would also be very grateful if you could provide a staging site or a copy of the website from your server for this purpose.

If you are unable to provide such a copy of the website for testing, please let me know on this ticket.

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Click "I still need assistance" the next time you reply.

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Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form.

Best regards,
Andreas

The topic ‘[Closed] Article and its translation lose association with the categories if modified.’ is closed to new replies.