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This thread is resolved. Here is a description of the problem and solution.

Problem:
As administrators, you are unable to create new translations or access existing ones in WordPress, receiving a '403 Forbidden' error. This issue persists even after resetting the plugin and coincides with a recent update to 'Better Docs'.
Solution:
We recommend increasing the WordPress memory limit. You can do this by adding the following lines to your wp-config.php file:

define('WP_MEMORY_LIMIT', '1024M');

define('WP_MAX_MEMORY_LIMIT', '1024M');

This adjustment has resolved similar issues in the past.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so at the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 16 replies, has 2 voices.

Last updated by Paola Mendiburu 1 year, 1 month ago.

Assisted by: Paola Mendiburu.

Author Posts
July 23, 2024 at 9:25 am #15991722

christophD-12

I solved the problem myself by adjusting the links in the WPML settings.
Nevertheless, it is very disappointing that after resetting everything, it has taken me two days to get everything up and running again. And I'm not sure if it will stay that way.
Betterdocs advertises compatibility with WPML, so far there have only been problems between the plugins.

July 23, 2024 at 12:41 pm #15992426

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+02:00)

Hi there!

We are compatible with better docs so it should work properly:
https://wpml.org/plugin/betterdocs/

Please let me know if the issue appears again so I can try to reproduce and send it to the compatibility team.