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Last updated by mariuszM-13 1 month, 1 week ago.

Assisted by: Bruno Kos.

Author Posts
October 22, 2024 at 9:51 am #16316164

mariuszM-13

Background of the issue:
I am trying to assign credits to the site like I usually do when I am running out. But although I have added the new credits to the site in my WPML account, the information did not synchronise with the actual site.

I have already tried addind and removing credits.
I have already tried de-registering the site and re-registering it with an existing key.

Still, on my site I can only see two remaining credits. Is there a problem with credits sync server? On my end nothing has changed since l added credits a few days ago.

Symptoms:
I expect to see in Tools under Translation Management additional 25000 credits that I have just assigned. Instead, on the website, I still get only 2 credits.

Questions:
Why are the additional credits not appearing on my site?
Is there a problem with your servers?