[Assigned] Assistance Required for Translation Issue

Hi there,

Please go to WPML->Settings->Custom Fields Translation -> check the box for Show "Multilingual Content Setup" meta box on the post-edit screen. and save.

Once done, edit the page in question and scroll to the bottom.

Click on "show system fields" and share a screenshot of that area with me, please.

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

Thank you, please verify the password as it's not working for me at the moment.

You can edit the previous private reply to update it if needed.

Please give my user administrator access level as I am not able to review the WPML plugin or the translations, also the translations redirect to a shop. domain.