Bobby
WPML Supporter since 04/2015
Languages:
English (English )
Timezone:
America/Los_Angeles (GMT-07:00)
Please see my screencast as I keep having this happening, preventing me from doing any tests to resolve the issue you are experiencing with WPML
hidden link
Thank you!
tianfangL
There is a problem with the front-end jump, but we see that everything jumps normally in the back-end, so could you please go to the back-end to see if there is a problem with the settings?
hidden link
Bobby
WPML Supporter since 04/2015
Languages:
English (English )
Timezone:
America/Los_Angeles (GMT-07:00)
Unfortunately, I cannot further debug this issue at the current state.
hidden link
Please discuss with your team regarding the access and what might be causing this for me and our team to further debug this issue.
Also, if access to your live environment is not possible we have a few options:
1. You can install the plugin Duplicator from the WP directory and share with us a duplicator package to test locally
2. Share access to a staging site
3. Install the Cloudways migration plugin and migrate a copy of our site to our Cloudways staging servers.
tianfangL
we'll see it plz give us time
Bobby
WPML Supporter since 04/2015
Languages:
English (English )
Timezone:
America/Los_Angeles (GMT-07:00)
I will await your response.