Attribute swatches do not sync

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Tagged: WCML

This topic contains 22 replies, has 1 voice.

Last updated by Kor 3 months, 4 weeks ago.

Assisted by: Kor.

Author	Posts
December 12, 2025 at 12:51 pm #17659219
victoriaK-4	The issue is that almost daily I have to sync the attribute translations so that the same attributes show in all the languages. EN always shows the correct attributes, but in other languages, even though the attribute has already been translated and snychronized, the attributes stop showing. So then I have to check all the products and resync the taxonomy translations just to get the correct attributes to show on the same products. I dont believe it should be like this. You can see the issue on this product hidden link It only has 2 attributes in german and the other translated languages while the EN it has the 3 attributes it is supposed to have. As for the colours switching - NOT sure why that is? That is also strange....
December 12, 2025 at 2:41 pm #17659640
victoriaK-4	Hi, I spoke to Iconic WP who does the attributes swatches plugin, they tested to disable the plugin and the issue still persists which mean wmpl is not syncing the attributes correctly.
December 15, 2025 at 4:55 pm #17665409
Kor	Thanks for your reply. I can see the issue here hidden link . Are you saying that you need to run the WooCommerce > WCML > Status > Troubleshooting > Synchronize product variation option to fix this? If not, what are the steps you took to synchronize it?
December 17, 2025 at 2:02 pm #17671276
victoriaK-4	I usually go to the taxonomy translations and resync the products per attribute there to fix the issue. I have not used the trouble shooting page before, so unsure what to do there.
December 17, 2025 at 5:29 pm #17672190
Kor	Thanks for your reply. I can see the issue shown in this screen recording: hidden link . Before I escalate this further to our 2nd Tier Support, could you please check once more on your end? I’ve updated WooCommerce and deactivated most third-party plugins that could potentially conflict with WPML. Please let me know if you’re still able to reproduce the issue now.
December 19, 2025 at 2:34 pm #17678188
Kor	Thanks for your reply. Please let me know your results. In the meantime, I have also reported this to our 2nd Tier Support since we have another user facing a similar issue.
January 8, 2026 at 11:38 am #17712635
victoriaK-4	Hi , It seems the attrbutes are holding with all the plugins deactivated. I will try to reactivate and see which one could be causing the issue, but it will be difficult for me to see which one.
January 8, 2026 at 11:49 am #17712659
Kor	Thanks for your reply. Alright then, please let me know your results.

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