Avada button link not showing in translation editor to translate

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to see the Avada button link in the WPML Advanced Translation Editor for translation.

Solution:
We recommended adding a custom language configuration for the Avada button in WPML by navigating to WPML>>Settings>>Custom XML Configuration. The client should then update the test page in the desired language to refresh the translation settings. The custom XML configuration to add is:

<shortcodes>
    <shortcode>
      <tag>fusion_button</tag>
      <attributes>       
        <attribute type="LINE">link</attribute>
        <attribute>title</attribute>
        <attribute>dynamic_params</attribute>
      </attributes>
    </shortcode>
  </shortcodes>

For more details, we provided a link to the documentation on how to register page builder content for translation:
https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/#translate-strings

Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.

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Tagged: Bug

This topic contains 13 replies, has 2 voices.

Last updated by Bigul 1 year, 4 months ago.

Assisted by: Bigul.

Author	Posts
January 19, 2024 at 7:00 am #15203032
pascalM-12	HI, We are using avada theme , as are trying to translate avada button but it was not showing in advance translation editor page Avada button link not showing in translation editor to translate hidden link Please check attached screenshot
January 19, 2024 at 12:56 pm #15205043
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. Please try the following steps after a full site backup{mandatory} and make sure the issue exists or not. 1) Upgrade to the latest version of WPML(4.6.9 series) 2) Clear all types of caches 3) Visit Settings>>Permalinks, and resave the settings 4) Update the page in the original language to refresh the translation settings In some cases, we have to search for the URL and HTML attributes in the Advanced Translation Editor. Then only it will list for translation. Please refer to the following doc for more details. https://wpml.org/faq/how-to-translate-urls-shortcodes-and-html-attributes-using-the-advanced-translation-editor/ hidden link -- Thanks! Bigul
January 24, 2024 at 4:24 pm #15222934
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. I can reproduce the issue on this page - hidden link It looks like a compatibility conflict. So please upgrade to the latest version of the Avada theme(7.11.2) and plugins after a full site backup{mandatory}. Then update the page in the original language after a minor edit in the contents and check whether the bug exists or not. -- Thanks! Bigul
January 25, 2024 at 7:03 am #15224575
pascalM-12	Hi, Avada theme is upto date now. checked again still the same issue, hidden link Please check it in your end let us know.
January 25, 2024 at 8:49 am #15224923
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. We would like to make sure the bug exists in a minimal setup or not. So is it okay to deactivate all other plugins and switch to Avada parent theme on your staging site? Also, please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server(in case of further debugging and escalation). -- Thanks! Bigul
January 25, 2024 at 9:30 am #15225114
pascalM-12	Hi, Yes, this is just a staging site only... you can do whatever you want. Thanks
January 25, 2024 at 4:24 pm #15227333
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates and permission. We will debug it further and get back to you as soon as possible. Please wait. -- Thanks! Bigul
January 27, 2024 at 4:03 am #15232084
pascalM-12	Hi, Please fix it ASAP. Thanks!
January 27, 2024 at 9:37 am #15232236
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, We are still working on this issue. It is working as expected in a minimal setup. When WPML, WooCommerce & Avada plugins are only active with Avada theme. Refer to the attached image for more details. So it looks like a conflict from other plugins. One request, please check the issue is existing in a minimal setup or not. It will help us a lot in debugging. -- Thanks! Bigul
January 29, 2024 at 6:56 am #15236243
pascalM-12	Hello, We are also checking in same page but links not showing hidden link Haven't enabled any plugins. But still links were not showing. Please check attached screenshot. Thank you
January 29, 2024 at 7:21 am #15236273
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the feedback. I feel strange, it was showing to me the day before yesterday. The issue exists when I add the Page URL for testing. But the Button links show the translation on the front end. Please check. -- Thanks! Bigul
January 29, 2024 at 8:01 am #15236395
pascalM-12	Hello, Yes translation working well , but our client asking, Url not showing in translation, So can you please check fix it like day before yesterday? Thanks.
January 29, 2024 at 12:12 pm #15238061
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the feedback. I am consulting with our team for an expert opinion. We will get back to you soon. Please wait. -- Thanks! Bigul
January 30, 2024 at 3:52 pm #15245419
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, In most cases, WPML Editor will adjust the internal links to translations automatically. So this is an expected result. But I am getting the expected after adding the following language configuration in WPML>>Settings>>Custom XML Configuration and updating the test page in French to refresh the translation settings. <shortcodes> <shortcode> <tag>fusion_button</tag> <attributes> <attribute type="LINE">link</attribute> <attribute>title</attribute> <attribute>dynamic_params</attribute> </attributes> </shortcode> </shortcodes> The default language configuration for the Avada Button will be like the following. <shortcodes> <shortcode> <tag>fusion_button</tag> <attributes> <attribute type="LINE">link</attribute> <attribute>title</attribute> <attribute>dynamic_params</attribute> </attributes> </shortcode> </shortcodes> Please check the attached images and the following doc for more details. https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/#translate-strings -- Thanks! Bigul