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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using the AVADA theme for the mega menu option on their site and has noticed that the main category menu item names are not getting translated in both languages, despite being translated already in the WPML String Translation and Taxonomy Translation sections.
Solution:
1. We recommended translating the links manually using the Advanced Translation Editor. The client should use the search form in the Advanced Translation Editor to locate and translate the links.
2. For static links, which the client is using, manual translation is necessary. We provided guidance on how to manually translate these links.
3. We suggested using dynamic content options for links, as explained in the Avada documentation (https://avada.com/documentation/how-to-use-dynamic-content-options-in-avada/), which would allow WPML to adjust the links automatically.
4. We also advised searching for category names or slug titles that might not include http or https, and translating them accordingly.
5. We manually saved some translations for the client that were not previously saved, ensuring they are now 100% complete for both languages.
6. We added custom XML configuration to help translate all links, instructing the client to search, translate, and save all links.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 40 replies, has 0 voices.

Last updated by Kor 1 week, 5 days ago.

Assisted by: Kor.

Author Posts
January 9, 2025 at 3:24 pm #16578682

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Try searching for the category names or slug titles. Some of your links do not have http / https . It could be like, /mycategory/abc-post. Then, you'll need to translate it to /fr/fr-mycategory/abc-fr-post

January 10, 2025 at 1:49 pm #16582252

sandraF-13

Hi Kor,

Thanks for your guidance here, I have tried the same way and converted all the URLs for French translations but It is not getting saved I guess,

When I click on SAVE TRANSLATIONS, It is saying ""Save all the sentences before saving""

However, even after saving them one-by-one I have again click the SAVE button for all in sequence to make sure nothing gets left. Still not saving.

Remedy PLEASE

01010101.png
January 10, 2025 at 2:01 pm #16582300

sandraF-13

This is way important Kor,
So please If you can address it as soon. Thanks a many again : )

January 10, 2025 at 4:38 pm #16582754

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked and completed the translations for you. It looks like some links that you translated were not saved. I've saved it for you manually and it is now 100% for both language. Please check.

Screenshot_188.jpg
January 10, 2025 at 7:05 pm #16583051

sandraF-13

Hi Kor,
As shared in the screenshot you can see the /category/ is completely translated into French language. But even after you have clicked the Button of COMPLETE TRANSLATION it has not converted the URLs into french yet,

CAn you please take a look! why it has happened !!

January 10, 2025 at 7:27 pm #16583140

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I can see the issue now. I've added some custom XML configuration here hidden link and you should be able to translate all links now.

Please search and translate all links and remember to click save.

Screenshot 2025-01-11 at 3.25.57 AM.png
January 13, 2025 at 8:58 am #16587054

sandraF-13

Hi Kor, Thanks for previous fix,
Now the same problem is appearing with ES /category/ i.e. not getting saved
on click of button.
Can you take a quick look please.

January 13, 2025 at 3:16 pm #16589258

sandraF-13

Hi Kor,
Can you please take a look here, thanks

January 13, 2025 at 3:47 pm #16589551

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I've saved the changes for you and could you please check?

January 14, 2025 at 9:26 am #16591979

sandraF-13

Thank You very much for this Kor,
I really appreciate your work around resolving tickets.

There is one thing came to my notice, but I will create a separate ticket for it.

Thanks for your efforts once again.
: )

January 14, 2025 at 9:28 am #16591983

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Yes, a new ticket would be the correct procedure. As for this ticket, kindly mark it as resolved.