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This topic contains 5 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 8 months ago.

Assisted by: Osama Mersal.

Author Posts
September 22, 2023 at 10:25 am #14446149

mihaiT-6

I'm trying to setup product visibility by user roles but settings not applying on translations. I have made settings on RO and EN but only keepeng the last language. As a consequence the translated products are not loading.

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September 24, 2023 at 9:23 am #14451855

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply due to a higher workload. Please login to this sandbox site and upload the "B2B for WooCommerce" plugin. (hidden link)

After that, please try to replicate the issue and let me know the steps to reproduce it.

Best regards,
Osama

September 25, 2023 at 9:41 am #14456447

mihaiT-6

I have installed and activated B2B for Woocommerce by Addify. Also created and translated two product categories named Category1 and Category2. Then I try to save the Global Visibility settings and Visibility by User Roles settings for those categories to reflect also in RO language. The issue is that those settings are enbled for RO but disabled for EN. After I switch back to EN all the settings checkboxes are switched off.

To reproduce please go to: Dashboard > B2B > Settings > Products Visibility tab > Global Visibility > Select Categories > Check all > Save Changes.

The same is needed for set up product visibility by user roles:
Dashboard > B2B > Settings > Products Visibility tab > Visibility by User Roles > Select Categories > Check all > Save Changes. Here, please try to setup visibility for Administrator user role to show both categories in both languages for example.
Thanks.

September 25, 2023 at 9:49 am #14456469

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for replicating the issue. Please try to select "All Languages" from the top admin bar and check if that will fix the issue.

Best regards,

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September 25, 2023 at 10:31 am #14457063

mihaiT-6

Selecting "All Languages" it's working.

Thank you Osama,

September 25, 2023 at 10:40 am #14457153

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

It's great to hear that the issue is fixed 🙂 . Please don't hesitate to open a new ticket if you face any other issues. We are always happy to help you.

Have a great day!

Best regards,
Osama