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[Closed] BeRocket plugin filter is not showing after switching language.

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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 10 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 9, 2023 at 7:25 am

toniT-2

I have a problem with woocommerce default page shop. In my website there are a two different products typology. And never need go to the default page of products.
The problem appear when change the language with language selector, that going to default shop page.
August 9, 2023 at 8:23 am
August 10, 2023 at 8:13 am #14179991

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Toni,

Thank you for contacting the support, I am assigned this ticket and 'll try my best to help you fix the problem.

In the context of your chat with my colleague, please feel free to update about your discussion with BeRocket support.

In the meanwhile, I'll suggest to also try the following (as per the debug information):

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

- Since you are using PHP version 8, I'll recommend updating WPML plugins to the latest versions, as well as, WordPress to the latest.

- Then clear caches and recheck for the problem again.

Please let me know whenever you are ready.

Regards.
August 11, 2023 at 7:35 am #14186269

toniT-2

hi,
define( 'WP_MAX_MEMORY_LIMIT', '256M' ); -> added!

I have a ticket open in berocket support. He said me that the filters not keeps when change the language. Not support this.

Need a solution via wpml plugin. Is possible, when change language, allways go to the homepage, not to "omonimal" page, allways go to home page.?
Or edit the "omonimal" page with database?

Thanks.
August 11, 2023 at 10:31 am #14187819

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates.

Before we escalate this to our compatibility team, I'll request you to try the followings:

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

- Update WordPress, WPML plugins and other plugins to the latest versions. Several needing an update and check for the issue again.

- If this doesn't solve the problem, deactivate all plugins except WPML, its addons, BeRocket and the most necessary ones and check for the issue. Purpose is to check with minimal possible setup.

- Also check with a default WordPress theme like 2021 or 2023.

Please let me know if this helps finding out anything related or at any point you see it working.

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