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Supporter timezone: America/Lima (GMT-05:00)
This topic contains 12 replies, has 1 voice.
Last updated by Andreas W. 1 month ago.
Assisted by: Andreas W..
| Author | Posts |
|---|---|
| May 9, 2025 at 4:23 pm #17017408 | |
 Fulvio Di Stefano |
Background of the issue: Symptoms: Questions: |
| May 9, 2025 at 4:23 pm #17017411 | |
|
Fulvio Di Stefano |
I have configured WPML correctly. I have three languages: French as the base language, then English and Italian. |
| May 10, 2025 at 2:42 pm #17019157 | |
 Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, It seems the minimum requirements on the server are not met: Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128 MB. PHP Memory Limit 2048 MB To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory. Add this code to the wp-config.php file to increase WordPress's memory: define ('WP_MEMORY_LIMIT', '256M');
Add this just before this comment: // That's all, stop editing! Happy blogging. The current values can be viewed under WPML > Support > WordPress. These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied immediately. After adjusting the limit, please make a small edit to the original page, save the page, and complete the translation again to 100%. If this will not solve the issue, please let me know. Best regards, |
| May 12, 2025 at 7:49 am #17021324 | |
|
Fulvio Di Stefano |
All these settings are increased because the site is on the same hosting as the site hidden link. And on that website, I also use WPML and it works fine. |
| May 12, 2025 at 2:25 pm #17023447 | |
|
Fulvio Di Stefano |
Can you answer me, please? |
| May 13, 2025 at 1:10 pm #17027861 | |
|
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
My apologies for the delay in answering, as I work from Tuesdays to Saturdays. I suggested changing the WP MEMORY LIMIt based on the provided debug information the current settings are: MemoryLimit 2048M (PHP limit on server-side) Source: I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the website to investigate the issue further. You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further. However, I would also be very grateful if you could provide a staging site or a copy of the website from your server for this purpose. If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/account/websites/. If you are unable to provide such a copy of the website for testing, please let me know on this ticket. The private reply form looks like this: Click "I still need assistance" the next time you reply. Video: Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form. |
| May 13, 2025 at 2:43 pm #17028592 | |
|
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
About your example: See the right sidebar of WordPress Editor on the original page. The automatic translation could not be completed as you ran out of credits. You can see further information about this at WPML > Translation Management: "Plus de crédits pour la traduction automatique". Click the dialog to correct the issue and choose that you would like to translate yourself or add more credits for automatic translation. See screenshot.  |
| May 13, 2025 at 3:17 pm #17028825 | |
|
Fulvio Di Stefano |
You can enable manual translation for now. That's fine with me. |
| May 13, 2025 at 4:00 pm #17029001 | |
|
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
The content is not yet translated. If you open the English translation you will its status is at 0%. Please complete the translation to 100% and then verify if the issue persists. |
| May 13, 2025 at 10:13 pm #17029825 | |
|
Fulvio Di Stefano |
Hello, the issues persist. |
| May 14, 2025 at 12:55 am #17029969 | |
|
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
The translation editor option was switched to "Classic Translation Editor" inside WPML's settings. I have switched it now back to Advanced Translation Editor. The English translation of the page "Accès données" was still not completed. I have completed it now for you. You can see it here: The next step would be to translate the Divi Templates. Go to WPML > Translation Management > Dashboard and make sure to translate your Divi Templates. Also, please take note, that WPML is not yet optimized for 5.0.0-public-alpha.14. We usually do not take this step until we receive the Beta version. |
| May 15, 2025 at 9:17 am #17035876 | |
|
Fulvio Di Stefano |
Okay, thanks. |
| May 15, 2025 at 7:06 pm #17038551 | |
|
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I have saved the following config at WPML > Settings > Custom XML Config: <wpml-config>
<gutenberg-blocks>
<gutenberg-block type="divi/row" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
<key name="video">
<key name="mp4" />
<key name="webm" />
</key>
</key>
</key>
</key>
</key>
<key name="meta">
<key name="adminLabel">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/column" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
<key name="video">
<key name="mp4" />
<key name="webm" />
</key>
</key>
</key>
</key>
</key>
<key name="meta">
<key name="adminLabel">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/menu" translate="1">
<key name="logo">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="src" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/accordion-item" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/heading" translate="1">
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/cta" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
</key>
</key>
<key name="button">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="text" />
<key name="linkUrl" />
</key>
</key>
<key name="tablet">
<key name="value">
<key name="text" />
</key>
</key>
<key name="phone">
<key name="value">
<key name="text" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/map" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/map-pin" translate="1">
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/text" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/circle-counter" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="number">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/image" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="image">
<key name="innerContent">
<key name="*">
<key name="*">
<key name="src" />
<key name="linkUrl" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/number-counter" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="number">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/pricing-table" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="currencyFrequency">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="currency" />
<key name="per" />
</key>
</key>
<key name="tablet">
<key name="value">
<key name="currency" />
<key name="per" />
</key>
</key>
<key name="phone">
<key name="value">
<key name="currency" />
<key name="per" />
</key>
</key>
</key>
</key>
<key name="subtitle">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="price">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="button">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="text" />
<key name="linkUrl" />
</key>
</key>
<key name="tablet">
<key name="value">
<key name="text" />
</key>
</key>
<key name="phone">
<key name="value">
<key name="text" />
</key>
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/tab" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/toggle" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/counter" translate="1">
<key name="barCounter">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
<key name="barProgress">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="color" />
</key>
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/button" translate="1">
<key name="button">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="text" />
<key name="linkUrl" />
</key>
</key>
<key name="tablet">
<key name="value">
<key name="text" />
</key>
</key>
<key name="phone">
<key name="value">
<key name="text" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/icon" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
<key name="video">
<key name="mp4" />
<key name="webm" />
</key>
</key>
</key>
</key>
</key>
<key name="meta">
<key name="adminLabel">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</key>
<key name="icon">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="linkUrl" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/code" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
<key name="video">
<key name="mp4" />
<key name="webm" />
</key>
</key>
</key>
</key>
</key>
<key name="meta">
<key name="adminLabel">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/countdown-timer" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
<key name="tablet">
<key name="value" />
</key>
<key name="phone">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/login" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/team-member" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="name">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="position">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="image">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/slide" translate="1">
<key name="module">
<key name="advanced">
<key name="link">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="image">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="src" />
</key>
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="button">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="text" />
<key name="linkUrl" />
</key>
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/testimonial" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
</key>
<key name="company">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="text" />
</key>
</key>
</key>
</key>
<key name="content">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="author">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="jobTitle">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="portrait">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="url" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/audio" translate="1">
<key name="artistName">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="albumName">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="audio">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="title">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
<key name="image">
<key name="innerContent">
<key name="*">
<key name="value" />
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/video-slider-item" translate="1">
<key name="video">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="src" />
</key>
</key>
</key>
</key>
<key name="thumbnail">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="src" />
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/video" translate="1">
<key name="video">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="src"/>
<key name="webm"/>
</key>
</key>
</key>
</key>
<key name="thumbnail">
<key name="innerContent">
<key name="*">
<key name="value">
<key name="src"/>
</key>
</key>
</key>
</key>
</gutenberg-block>
<gutenberg-block type="divi/section" translate="1">
<key name="module">
<key name="decoration">
<key name="background">
<key name="*">
<key name="value">
<key name="image">
<key name="url" />
</key>
</key>
</key>
</key>
</key>
<key name="advanced">
<key name="htmlAttributes">
<key name="*">
<key name="value">
<key name="id" />
</key>
</key>
</key>
</key>
</key>
</gutenberg-block>
</gutenberg-blocks>
</wpml-config>
Until now this config does not support the following widgets: - Blurb On your homepage, for example, it is the BLurgb that is not translating and we do not yet have a solution for this. Our compatilbity team will continue integrating Divi 5 once the Beta version is available. Take note, that this config only takes effect,t if you edit the original content, save it again, and then update the translation. |
The topic ‘[Closed] Blank page when translating my website’ is closed to new replies.