[Resolved] Brand page can’t be found.

Problem:
The client was experiencing an issue where the brand page could not be found when accessing it through the specified URL. The expected brand pages and their products were not displaying, showing an error message instead.
Solution:
We identified that the issue was related to the URL structure and the translation settings within WPML. Here are the steps we took to resolve the issue:
1. We navigated to WPML->String Translation to locate and delete the existing brand strings.
2. We then re-scanned and re-translated these strings to ensure they were correctly set up.
3. We adjusted the permalink settings from Chinese to English in WP->Settings->Permalinks, which was initially not taking effect likely due to caching issues.
These steps resolved the brand page not found error, and the correct URLs began to function as expected.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.