This thread is resolved. Here is a description of the problem and solution.
Problem:
The client modified the header using the Bricks template and added a top row to the main menu. After translating from English to French, the top menu section is visible in English but not in French, despite the translations being updated.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WPML-> Settings-> Custom Fields Translation section.
2. Click on Show System Fields.
3. Set the
_bricks_template_type
field to Copy.
4. Save your changes.
5. Edit the header template in the default language.
6. Make a minor edit and update it.
7. Update the translation using the translation editor.
8. Check the header on the front end to see if it displays correctly.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
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This topic contains 8 replies, has 2 voices.
Last updated by 1 year, 7 months ago.
Assisted by: Osama Mersal.