i have broke my website by trying to solve the page builder translation issue
i have follow documentation but im not sure what gone wrong
im not able to fix it. please help
here are some screenshot : hidden link
everywhere show up [albanian] when i change language
even prices have [language]
Also have issue with wpbakery page builder- dont show slider for translation
i use theme page builder
sorry for my not clear explanation
im using only on wpbakery which comes with my theme- i use shopkeeper theme
im not using 2 page builders
the trouble its not at default languages but at translated languages as you can see from screenshot
and yes i have followed the instruction you have displayed
but im not familiar with coding and didnt know how to add short codes and i follow your documentation https://wpml.org/documentation/related-projects/wpml-compatibility-test-tools-plugin/
and i think i broke with this plugin
for the last question-problem is that i have [language] everywhere- my prices at other languages are example [albanian]+price- [language]+title
so first trouble is to solve this [language]
second to solve wpbakery- to be able to translate sliders and other part build by wpbakery
more information
i changed my theme- problem not solved with the second theme
i disable and enable wpml plugins- problem not solved
i disable woocommerce multilingual - problem not solved
i disable caching minifying - problem not solved
the trouble is [language] everywhere like in the screen shot: hidden link hidden link
the second trouble: hidden link
i have read and follow instruction from documentation
and there is enabled translation for page builder
third trouble i have error message: hidden link
i follow documentation and rewrite its enabled hidden link
hope this additional information help you to understand what exactly its the problem
also im ready to give you temporary access to my website with giving username and password- just let me know how can i send this information to you
The [language] issue was most probably caused by you activating and running the Multilingual Tools Plugin. We have a warning on the plugin's documentation page that this should not be implemented on production sites.
This tool produces a duplicate of the original content appended with the language code and modifies any existing translations; therefore, you should never run it on production or client sites.
The options that you have now are the following.
A. Delete the second language and retranslate the site -> This is a good option if you do not have a lot of content.
B. Perform a DB operation to replace [language] with a blank string using some DB search and replace tool like this. hidden link
This option requires some knowledge and understanding in DB and the tool that you are using. In any case, you better take a DB backup before doing that.
C. Restore your site from backup before you have used this tool and the problem started.
In this case, you will lose any content that you might have added after that restored backup. EDIT: D. Please also see the solution that is suggested here (top yellow section). https://wpml.org/forums/topic/custom-carousel/
Click on the Multilingual Tools > Settings. - Select the desired languages - Remove the "[%language_code%]" - Keep only the "%original_string%" on the template field - Click on the "Generate strings translations" button.
**** Important! Please make a full site backup (files and DB) before you proceed with those steps****
Issue number 2.
The theme and WPBakery issue.
Are you using this theme? hidden link
Is it the default WPBakey slider that is missing for translation in the Translation Editor?
Issue number 3.
The language in directories error message.
When I check your site here hidden link it seems that languages in directories do work. Sometimes the message shows when actually it does work.
Please try to re-save the permalinks in Settings -> Permalinks and then re-save the setting for the Language URL format and see if the error disappears.
If you are going to need more help from me, then it is important for me to mention that we are communicating here in the translation support forum. This forum is intended for 'how to translate' issues to end users who are clients of our clients. If you have purchased WPML CMS package, then we'll be able to continue helping you with the issues that you are having on your site, if you open a ticket in our technical support forum here https://wpml.org/forums/forum/english-support/. Please open one ticket per issue.
Otherwise, from the information that I have here, our customer is the user @edwardh-9 which is the developer who developed for you this site (hidden link). I'm currently adding @edwardh-9 to the conversation here so he can better help you with the issues here. It can also be good if you contact him directly and send him the link to this ticket.
Second issue
yes i use shopkeeper theme you mention before
third issue
i have saved permalinks- its mention in your documentation
but error message still there
if i use backup file issue 2 and 3 its not going to be solved
look like i dont have access to technical support
i need to contact developer to open ticket for me ?
I've invited @edwardh-9 to join this conversation. He supposes to get an email about it.
You can mention it to him/her as well. If needed, he/she (as our client) will be able to open a ticket in our support forum.
