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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display the Japanese version of your site automatically based on the browser language setting to Japanese. Despite the browser language being set to Japanese and the setting 'Always redirect visitors based on browser language (redirect to home page if translations are missing)' being enabled, the site still displays in English instead of Japanese.
Solution:
We recommend updating your WPML plugin to the latest version 4.6.11 and add-ons to benefit from the latest bug fixes and improvements. Although this may not necessarily resolve your problem, it is crucial to troubleshoot the issue with the latest code available. You can check the latest released versions under My Account -> Downloads on the WPML site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/
If you do not see the updates, you might need to click on the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Remember to backup your database first before you proceed.
Please let us know if the issue persists after an update has been done. Ensure that you test this with non-WPML plugins temporarily disabled.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 8 months ago.

Assisted by: Andrey.

Author Posts
May 21, 2024 at 6:14 pm #15651784

singerV

Background of the issue:
I am trying to display the Japanese version of the site automatically based on the browser language setting to Japanese. The issue can be seen at hidden link.

Symptoms:
Despite the browser language being set to Japanese and the setting 'Always redirect visitors based on browser language (redirect to home page if translations are missing)' being enabled, the site still displays in English instead of Japanese.

Questions:
Why is the site not displaying in Japanese even though the browser language is set to Japanese and the appropriate setting is enabled?
Is there a specific configuration or additional setting required to ensure the language redirection works correctly?

May 21, 2024 at 8:07 pm #15652623

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Could you please update your WPML plugin to the latest version 4.6.11 and add-ons to benefit from the latest bug fixes and improvements? This may not necessarily resolve your problem, however, in order to troubleshoot the issue best we need to work on the latest code available.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

If you do not see the updates, you might need to click on the Check for updates button in the Plugins → Add New Plugin → Commercial tab.

Remember to backup your database first before you proceed.

Let me know if the issue persists after an update has been done. Please ensure that you test this with non-WPML plugins temporarily disabled.