This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to edit or add translations in WPML.
Solution:
1. We suggested testing the issue in a different browser to determine if it was browser-specific.
2. We recommended enabling debug mode by adding the following code to the wp-config.php file:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files (only needed if you are modifying these core files) define( 'SCRIPT_DEBUG', true );
3. We provided links to WordPress documentation on debugging:
- https://codex.wordpress.org/Debugging_in_WordPress
- https://codex.wordpress.org/Debugging_in_WordPress#Example_wp-config.php_for_Debugging
The client resolved the issue by using a different browser and clearing the cache on the main browser.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us.
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This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 2 months ago.
Assisted by: Mateus Getulio.