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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find specific messages for translation in the WPML string translation interface. These messages appear on a form when a required checkbox is not marked and after form submission, using the Dynamic.ooo plugin with Elementor.
Solution:
We suggested isolating the issue to determine if it's caused by the site's configuration or the combination of the Dynamic.ooo plugin and WPML. We provided a sandbox environment for the client to replicate the issue:
1. Access the sandbox link.
2. Download and activate Elementor and the Dynamic.ooo plugin.
3. Create a basic form on a page with a required checkbox similar to the one on the client's site.
4. Translate the page and save the changes.
Check if the issue replicates in this controlled environment. For more details on reproducing issues, visit https://wpml.org/faq/how-to-reproduce-issues-and-share-them-with-wpml-support/.

If this solution does not apply because it might be outdated or not relevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

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This topic contains 1 reply, has 2 voices.

Last updated by Ilyes 5 months ago.

Assisted by: Ilyes.

Author Posts
June 24, 2024 at 2:57 pm #15808437

janS-38

Background of the issue:
I am trying to translate specific messages on my website hidden link. On the page hidden link, I want to translate the message that appears when you don't mark the checkbox. The message is currently in Dutch. See: hidden link. I also want to translate the message that appears after submitting the form. See: hidden link.

Symptoms:
I can't find these messages in the string translation.

Questions:
How can I translate the message that appears when the checkbox is not marked?
How can I translate the message that appears after submitting the form?

June 25, 2024 at 2:37 pm #15822037

Ilyes
Supporter

Languages: English (English ) French (Français )

Timezone: Pacific/Easter (GMT-05:00)

Hello,

In order to see if this issue is happening because of the configuration of your site, or just the combination of the Dynamic.ooo plugin & WPML we need to isolate the issue.

I’ve created a sandbox here: hidden link

I’ve already configured WPML in 2 languages.

Please do the following:

- Open the Sandbox link mentioned above
- Download and activate Elementor and Dynamic.ooo plugin you are using.
- Create basic Form in a page with a required Checkbox similar to what you have on your site.
- Translate the page and save the changes.

Does the issue replicate?

Please note that we only need the theme/plugin and the related functionality, you don’t need to set up an entire website or clone your existing site.
https://wpml.org/faq/how-to-reproduce-issues-and-share-them-with-wpml-support/

Let me know when it is done.
Best regards,