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[Closed] Can't translate header element

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This topic contains 2 replies, has 2 voices.

Last updated by Noman 1 year, 2 months ago.

Assisted by: Noman.

Author Posts
May 7, 2024 at 9:25 am #15600702

jakobV-2

I need help to detect where I can translate my header. Its built in what I think is wp-bakery layouts. Its just plain text in a div. I still cant find it in string translations. See in the top right corner, brown button: hidden link
May 7, 2024 at 10:41 am #15601232

jakobV-2

Is there any chance for help?
May 7, 2024 at 11:47 am #15601708

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. As you have added the “Boka din resa” text using WPBakery page builder so you need to translate that template using WPML Translation Editor or default WordPress Editor and not from WPML >> String Translation page.

So, please try to follow the below doc for translating the WPBakery templates: https://wpml.org/documentation/plugins-compatibility/how-to-build-multilingual-sites-with-wpbakery-page-builder-and-wpml/ and see if this resolves the issue.

If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important.

Thank you for your cooperation

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