Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues where the default language content is not being displayed correctly on their website.

Solution:
We recommend going to WPML -> Languages and in the 'Make themes work multilingual' section, check the box for "Adjust IDs for multilingual functionality". This should resolve the issue with the default language content not displaying properly.

If this solution does not seem relevant to your situation, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 24 replies, has 3 voices.

Last updated by Lauren 1 year, 10 months ago.

Assisted by: Lauren.

Author Posts
October 12, 2023 at 11:12 am #14565497

jorritV-4

Hi Lauren, I have set up a new staging website. Here I have enabled 'different languages in directories'. Now the problem is solved. So I think it is indeed with caused by lanuage per domain. Here you can see the staging website hidden link

October 12, 2023 at 9:01 pm #14569133

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thanks for testing that for me! I'm going to set up a test site in our cloudways server with different domains, and if I can reproduce it there i'll escalate to our developers. I'll update here as soon as I have more information.

October 13, 2023 at 8:50 pm #14575289

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Unfortunately I'm having trouble setting up different domains per language in our cloudways site, so I haven't been able to confirm that the issue is caused by the domains. I need to be able to prove that so that I can escalate this issue to our developers. While I continue trying that, have you tried the different settings for passing session arguments in WPML -> Langauges in the URL format section?

October 16, 2023 at 8:59 am #14582617

jorritV-4

Hi Lauren, that is unfortunate. I have tried changing the URL format, this has no effect on the problem.

October 16, 2023 at 8:20 pm
October 16, 2023 at 8:21 pm #14588775

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please see my previous private reply and let me know once the migration is complete. Thanks!

October 18, 2023 at 10:53 am #14603001

jorritV-4

Ignore this reply

October 18, 2023 at 10:55 am #14603037

jorritV-4

Ignore my message above. I will migrate the website!

October 18, 2023 at 12:12 pm #14603935

jorritV-4

I'm getting an error when trying to migrate the website.

Schermafbeelding 2023-10-18 141236.png
October 18, 2023 at 8:02 pm
October 18, 2023 at 8:08 pm #14608785

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please see my previous private reply. I have set up a new site for migration it seems the previous one somehow got corrupted. Please let me know when this is complete. If this one doesn't work either, then you can create a copy of your site using a Duplicator plugin and I can deploy it locally for further testing.

October 19, 2023 at 3:08 pm #14617081

jorritV-4

Hi Lauren the website has been migrated :).

October 19, 2023 at 7:41 pm #14619011

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thanks, that one worked and I'll continue troubleshooting there.

October 20, 2023 at 2:25 pm #14624643

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

After lots of troubleshooting, I think I finally found a really simple solution. Go to WPML -> Languages and in the Make themes work multilingual section, check the box to "Adjust IDs for multilingual functionality".

After I did this on the staging site, I can see both translations. Please let me know the results.

October 24, 2023 at 7:38 am #14643107

jorritV-4

Hi Lauren, thank you for time and effort. This solution seems to have done the trick! I switched this option off because another employee of WPML suggested it. The reason of that were some perfomance issues. Thank you for your help, have a nice day!