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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to reset your password after changing it during your first login and have forgotten the current password. The application requires the current password when attempting to change it.
Solution:
If you're experiencing this issue, we recommend trying to log out and use the "Lost your password?" option. This should allow you to reset your password without needing the current one.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 3 months ago.

Assisted by: Andrey.

Author Posts
November 1, 2024 at 2:28 pm #16355231
November 1, 2024 at 4:35 pm #16355631

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I'm sorry to hear that you're experiencing trouble with this.

Have you attempted to log out and use the "Lost your password?" option?

Log-in-to-your-account-WPML.png
November 1, 2024 at 5:49 pm #16355799

ladis-kumarA

As per the guide in the Andrey's answer, the problem is solved. Thank you.