Change subscription plan

Tagged: Account Issues, Exception

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Last updated by Carlos PINZON 3 months ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
February 4, 2026 at 8:43 am #17790259
Carlos PINZON	Dear Support Team, I currently have a Multilingual Agency subscription, but it is too large for our needs. I would like to switch to the Multilingual CMS subscription. I have already cancelled the renewal option, but I am unable to purchase Multilingual CMS. Do I need to wait until my current subscription ends? Thank you in advance for your help. Kind regards, Carlos Pinzón

Author

Posts

February 4, 2026 at 8:43 am #17790259

Carlos PINZON

Dear Support Team,

I currently have a Multilingual Agency subscription, but it is too large for our needs. I would like to switch to the Multilingual CMS subscription. I have already cancelled the renewal option, but I am unable to purchase Multilingual CMS. Do I need to wait until my current subscription ends?

Thank you in advance for your help.

Kind regards,

Carlos Pinzón