Chinese Pages can't access

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Author	Posts
May 22, 2024 at 3:17 pm #15659065
pearlF	We can't able to access the Chinese pages Permission Denied
May 22, 2024 at 9:34 pm #15659830
Mateus Getulio Supporter Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello there, Thank you for contacting our support. I checked the Chinese pages of your site and I wasn't able to reproduce that error. Did you manage to fix the issue on your end? If not, could you please elaborate a little more on this issue, so I can better understand? E.g. How to reproduce it, does it happen in a specific browser or device for example, what are the steps you've tried, etc. Also, so that we can take a better look at this, could you please attach the Debug info? You can see how to retrieve and paste it here: https://wpml.org/faq/provide-debug-information-faster-support/. In summary, these are the steps that you need to take in order to retrieve it: - Go to WPML > Support > Debug Information - Copy the Debug Information from there. - Find the “Additional Data” section below this chat. - Click on the “Debug Info” item to expand it. I'm enabling the Debug Info template for your next reply. Thanks, please let us know.

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