This thread is resolved. Here is a description of the problem and solution.
Problem: You are unable to translate pages containing HTML using the WPML Classic Translation Editor, and images are not visible. Solution: We recommend following these steps to resolve the issue: 1. Edit the file at
3. Edit the page in the default language. 4. Make a minor edit and update it. 5. Attempt to translate the page again.
If this solution does not apply because it might be outdated or not suitable for your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
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Hello,
It is expected that you see HTML inside the Classic Translation Editor and you need to maintain the same markup when translating your pages.
Images will not be displayed in any of our editors.
If you do not wish to translate the HTML I suggest you switch the translation editor option to "Advanced Translation Editor " inside WPML > Settings > Translation Editor.
Thank you for your reply. I don't want to use Advanced Translation Editor, its not practic for me. And no you can see the images in clssic translation editor, I cana see it in my previous translations, please see my attached sample. If you changed it and don't give this support in Classic Translation Editor I can understand.
I'm Osama from WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply; it was due to a higher workload.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please back up your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
The login URL redirects to (You don't have permission to access this page). Please share the access details using a username and password, not a login URL.
