Connecting .de domain name

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to connect the .de domain to their website but is facing issues with the name servers not connecting due to having only one IP address on their VPS server. They have tried using the domain registrar's name servers and adding DNS records, but the .de domain still does not work. Additionally, language switching on the website does not function correctly, redirecting back to the .nl domain.
Solution:
We recommend checking the setup for domain connections and ensuring that DNS settings are correctly configured. It's important to verify that the language URL options are set up properly according to our documentation on how to use WPML with different domains per language. If issues persist, consider contacting your hosting support for further assistance with the DNS and domain settings or hiring a WPML contractor from our list of recommended contractors.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author	Posts
May 24, 2024 at 2:06 pm #15668223
jelleS-5	Tell us what you are trying to do? I want to connect the .de domain to the website hidden link The .com and .fr check is valid, but the .de not. I can not connect my name servers (ns1.glow-media.nl and ns2.glow-media.nl) because I have 1 IP adress on that VPS server. The hosting company said it was the reason why my name servers are not connecting to the domain. So I used the name servers of my domain registrar, and added some DNS records to the IP adress of my VPS server. In the HTTPD code, I used the file location of the .nl domain. Is there any documentation that you are following? Yes, I used the documentation for connecting the domains. Is there a similar example that we can see? Screenshot What is the link to your site? hidden link (.de is not working) Can you see and solve the problem please?
May 24, 2024 at 2:31 pm #15668345
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. From what I can see on the site, even when I try to switch to different other languages by clicking on the language flags at the top (that should work from what you said), they still don't work. Even if I try to access the .fr domain (for french for example), I am redirected back to the .nl domain which means that something is not set up properly. All the flags on the site send us to this same URL: hidden link Which is a dead URL, it won't change the page, it will just do nothing. The help that we can give in situations like this is limited because we are not allowed to access customer's hosting panel or domain admin panel. I recommend that you try to resolve this either with the hosting support or by hiring a WPML contractor (https://wpml.org/contractors/) or a developer. The main documentation that any of these teams needs to check for guidance on how to properly set things up is this: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/ I hope that you will find this information helpful. 🙂 Mihai Apetrei