Background of the issue:
I am trying to connect translations for pages in different languages. I have a page in Portuguese and another in English. I click on connect translations, select the page, and it seems to connect both pages. However, when I click save, they get disconnected, and I have to add a translation again. I also tried creating a new translation for an existing page, but when I save it, it becomes an independent page. Can you help us ASAP? Link to a page where the issue can be seen: hidden link
Symptoms:
Pages appear to connect initially but disconnect upon saving, requiring re-adding of translations. New translations save as independent pages instead of being connected to the original.
Questions:
Why do pages disconnect after saving?
How can I ensure new translations are connected to the original page?
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+01:00)
Hi,
Thank you for contacting WPML support!
Can you try the following:
- WPML - > Support -> Troubleshooting:
-- Clear the cache in WPML
-- Remove ghost entries from the translation tables
– Assign translation status to duplicated content
-- Set language information
-- Fix terms count
-- Fix post type assignment for translations
And after this try: "I also tried creating a new translation for an existing page, but when I save it, it becomes an independent page"
Does it work then, it is still an independent page?
Regards,
Bruno Kos
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