kristofg-3
Background of the issue:
I am trying to register my key for a site that is under development. I encountered an issue while attempting to connect to the WPML service.
Symptoms:
Connection error: Unable to get data from service. Detailed error: cURL error 51: SSL: no alternative certificate subject name matches target host name 'api.wpml.org'.
Questions:
i was in a chat before bu I had to leave
https://wpml.org/forums/topic/connection-error-unable-to-get-data-from-service-detailed-error-curl-error-51-ssl-no-alternativ/
kristofg-3
can we do a chat again instead of a ticket?
Dražen
Supporter
Languages:
English (English )
Timezone:
Europe/Zagreb (GMT+02:00)
Hello,
as we have just had chat, please check with hosting support that they are not blocking WPML URLs.
If you still have issue, please contact us in new chat and we will be glad to help further.
Regards,
Drazen
kristofg-3
Hi so i asked my host they said we dont block any of those
wpml.org
api.wpml.org
ate.wpml.org
cdn.wpml.org
api.toolset.com
cloudfront.net
but maybe you blocked them
my ip is 94.156.177.85
Dražen
Supporter
Languages:
English (English )
Timezone:
Europe/Zagreb (GMT+02:00)
Hi,
please share the access details of your website, so I can log in and take a look.
I’m enabling a private message for the following reply.
We have strict policies regarding privacy and access to your information.
Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
- Please backup the site files and database before providing us access.
Thanks,
Drazen