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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Andreas W. 1 year, 2 months ago.

Assisted by: Andreas W..

Author Posts
August 18, 2023 at 7:04 pm #14254881

danielE-60

I am trying to:
Update content in Elementor, then translate that content into other language.

Link to a page where the issue can be seen:
hidden link

Text near bottom shows: "Click to see a more extensive list of FAQs. Click this other test link to see a more extensive list of FAQs."

I expected to see:
In the translation manager, the same English string as above: "Click to see a more extensive list of FAQs. Click this other test link to see a more extensive list of FAQs."

Instead, I got:
"Click to see a more extensive list of FAQs"

I have tried clearing server cache, database object cache, browser cache.

Screen Shot 2023-08-18 at 12.00.42 PM.jpg
August 19, 2023 at 6:26 pm #14257141

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Thank you for your message.

Could this be related to HTML used inside the original content?

Please try using this method to find the strings on the Advanced Translation Editor:
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#main-features-of-the-advanced-translation-editor

If this will not solve the, please let me know.

Best regards
Andreas

August 22, 2023 at 2:46 pm #14272327

danielE-60

Even if I add a simple text editor widget in Elementor with text only (no html), the new content does not appear in the translation window. The only solution I have found is to delete the translated page and start over.

August 22, 2023 at 7:41 pm #14273421

Andreas W.
Supporter

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

In such cases, the content might not appear in the translation editor, as the original content fails on saving.

Do you see the new edits on Frontend after saving the page?

Further, I understood that you can not recreate the same issue on a newly created page, correct?

This would mean, that maybe this is not a bug or compatibility issue, but the issue is that the content's database entries became corrupted.

In such cases honestly, the fastest and easiest way to solve such an issue would be to recreate the original content.

In case you still can recreate this issue on a new content, then this in fact would be something that we would need to investigate further.

Best regards
Andreas

The topic ‘[Closed] Content changes in original language not showing in translation manager’ is closed to new replies.