We did attempt to follow the above steps however the content security policy that we have in place on the live site wouldnt allow us to migrate the information over.
We have now setup a clone of the site on our own hosting and created a user account for yourselves to use, what is the best way to send this sensitive information over?
Hello, thank you for sharing that. You can send us directly here.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
Thank you for sharing access, I was able to log in. I verified some of your pages, but couldn't find the problem. Can you please share with me step-by-step, how I can reproduce the error?
This way, I'll know better what to look for. Thanks in advance,
We are not sure exactly what triggers the translations to be reverted however it seems to be something to do with the string translations as it only occurs after updating string translations.
I changed strings multiple times, checked a few pages, and still couldn't reproduce the error. Unfortunately, this way, it's impossible to solve the issue, since we can't figure out the cause.
What we can do, is to leave this ticket open and, as soon as you notice this issue again, you can get in touch with me. If possible, please write down which String Translation caused which Page to change. This way, I can check if the behavior is reproducible in the Staging Version you sent me.
Besides that, if the error occurs again, please temporarily deactivate WP Rocket to see if the error disappears (the page returns to the proper language). This way we can also check if it's a caching or WP Rocket related issue.
I'm sorry I wasn't able to reproduce it, but it seems this is an error happening in a very specific content. I'll wait for your feedback.
The topic ‘[Closed] Content gets reverted back to original after translating strings.’ is closed to new replies.
Manage Cookie Consent
We use cookies to optimize our website and services. Your consent allows us to process data such as browsing behavior. Not consenting may affect some features.
Functional
Always active
Required for our website to operate and communicate correctly.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
We use these to analyze the statistics of our site. Collected information is completely anonymous.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
These cookies track your browsing to provide ads relevant to you.
