coupons are not working for secondary languages

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Tagged: Exception

This topic contains 21 replies, has 2 voices.

Last updated by Carlos Rojas 1 year, 5 months ago.

Assisted by: Carlos Rojas.

Author	Posts
February 13, 2024 at 11:07 am #15296983
nazarS	Are you sure? Because in the chat we did this, attached a screenshot from the transcript.
February 13, 2024 at 11:10 am #15297004
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Thank you for sharing the screenshot. However, if the site is heavy, as you mentioned, this migration might have issues or not be completed. Also, the environment in the Cloudways server is different from the one in the server where your site is hosted. That is the reason why I recommend you to contact your hosting providers to create a staging site 🙂
February 13, 2024 at 11:12 am #15297027
nazarS	Can we try it? It went good last time but it's not live anymore for some reason :/
February 13, 2024 at 11:22 am #15297060
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Let me check with Noman and I will get back to you 🙂 In the meantime, please contact your hosting providers and ask them if it's possible to create the staging site.
February 14, 2024 at 8:50 am #15300559
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, To save some time and isolate the cause of the issue I have created a fresh new WordPress + WPML + Woocommerce installation which you can access using this link: hidden link Please create a test product, and a test coupon and double-check if the issue persists. If the issue disappears, then install the 'Woocommerce Smart Coupons' plugin and check the results. Looking forward to your message.
February 19, 2024 at 7:47 pm #15319996
nazarS	Hi, sorry for the late reply. I don't know how it works, but I have tried to edit the coupon URL to &lang=all and added categories in different languages. And now it works on the cart.
February 20, 2024 at 8:18 am #15320868
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Thank you for your message. Does that solution also solve the issue on your site?