Credits are not syncing

Tagged: Documentation request

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Last updated by markJ-31 2 months, 1 week ago.

Assisted by: Bruno Kos.

Author	Posts
March 3, 2025 at 9:03 am #16767458
markJ-31	Background of the issue: I am trying to sync credits on my site. The WPML dashboard shows 6,200 credits for the site, but the site itself registers 0. This is the second time I've encountered this issue. Link to a page where the issue can be seen: hidden link Symptoms: Credits are not syncing between the WPML dashboard and the site. The dashboard shows 6,200 credits, but the site shows 0. Questions: What could be causing the credits not to sync?

Author

Posts

March 3, 2025 at 9:03 am #16767458

markJ-31

Background of the issue:
I am trying to sync credits on my site. The WPML dashboard shows 6,200 credits for the site, but the site itself registers 0. This is the second time I've encountered this issue. Link to a page where the issue can be seen: hidden link

Symptoms:
Credits are not syncing between the WPML dashboard and the site. The dashboard shows 6,200 credits, but the site shows 0.

Questions:
What could be causing the credits not to sync?

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