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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 32 replies, has 1 voice.

Last updated by Shekhar Bhandari 1 week, 6 days ago.

Assisted by: Shekhar Bhandari.

Author Posts
December 15, 2025 at 3:09 am #17662560

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Please follow the steps as mentioned here to hide languages: https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/

Let me know if this helps.

Thanks

December 18, 2025 at 12:27 am #17673048
helleF

Hi again,

I have several new problems - but one is more important than the others - the first mentioned beneath:

1)All of a sudden I have a huge problem with my site - both English and Danish site. The prices for the products are all of a sudden without tax. It seems like all settings are ok - 25 % Danish tax - for the English site 21 %. I have checked cache, log, deactivated most plugins except WPML and woocommerce to troubleshoot. Checked all settings in products, WPML, woocommerce. I found nothing.
I do not understand - how can that happen? Do you have a technical issue WP/ WPML? - or what is happening?
Please help as fast as you can - as I cannot sell the tiles for 25% less.
It happened a few hours ago - at least I think so, as I was reviewing some translations. When I checked up on view - the whole page - Danish and English was without tax included in the prices. Meaning - the prices were reduced with the tax %.

2) At the same time some of the pages went down. They are not showing. That goes for two pages on the Danish site. From one minute to another. (menu: Cast collection - Danish design tiles - and heritage line. But only on the Danish page: Flisekollektioner - cementflise kollektioner - Danske designfliser - and the other one: klassiske cementfliser
These two problems accured while I was reviewing some translations and I published them. Otherwise I was not changing anything. Same time as the problem with the tax.

3) The links in products and category texts are not working on the Danish page. At least not for the colors page (the page is not visible in menue), which you can only access via links in products and in the category. The links show the English color page - not the Danish Color page. The translation of the color page has been published. When I go from the link in "customize" page - it shows in Danish. So it must be the links that are not working within categories and products.

December 18, 2025 at 4:36 am #17673151

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello,

Each ticket is dedicated to addressing a single issue to ensure efficient support, clear communication, and high-quality service. For this reason, I’ve created separate tickets for the new concerns. Please make sure to open a new ticket for any future issues. You may also start a new chat if you need a quicker response.

Thank you.