This thread is resolved. Here is a description of the problem and solution.
Problem:
The site shows a critical error when sending a page to translation.
Solution:
If you're experiencing a critical error when sending a page to translation, we recommend you check if the "Multibyte String" PHP extension is enabled on your server. This extension is necessary for the WPML plugin to function correctly. You can find the minimum requirements for WPML here: https://wpml.org/home/minimum-requirements/.
Please contact your hosting support and request that they enable the "Multibyte String" PHP extension. For more information about this extension, visit: https://www.php.net/manual/en/book.mbstring.php.
After the extension is enabled, the error should no longer occur.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If after checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins, the problem persists, we highly recommend you open a new support ticket. If you need further assistance, please contact us in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 16 replies, has 2 voices.
Last updated by 8 months, 2 weeks ago.
Assisted by: Lauren.