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This thread is resolved. Here is a description of the problem and solution.

Problem:
The site shows a critical error when sending a page to translation.
Solution:
If you're experiencing a critical error when sending a page to translation, we recommend you check if the "Multibyte String" PHP extension is enabled on your server. This extension is necessary for the WPML plugin to function correctly. You can find the minimum requirements for WPML here: https://wpml.org/home/minimum-requirements/.

Please contact your hosting support and request that they enable the "Multibyte String" PHP extension. For more information about this extension, visit: https://www.php.net/manual/en/book.mbstring.php.

After the extension is enabled, the error should no longer occur.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If after checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins, the problem persists, we highly recommend you open a new support ticket. If you need further assistance, please contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 16 replies, has 2 voices.

Last updated by Lauren 8 months, 2 weeks ago.

Assisted by: Lauren.

Author Posts
April 25, 2024 at 8:20 am #15564023
bhavani-shankarS-2

Dear Lauren,

I hope this message finds you well.

I wanted to bring to your attention that while certain pages on our website, particularly those in WordPress visual text, are translating correctly, we have encountered an issue with pages in .php format not being translated.

Your assistance in resolving this matter would be greatly appreciated.

Thank you for your attention to this concern.

Please find the attachment for your reference

Warm Regards,
Ayush

New threads created by Lauren and linked to this one are listed below:

https://wpml.org/forums/topic/split-translating-content-in-php-pages/

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April 25, 2024 at 1:14 pm #15565847

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

I have split the new issue into a separate ticket so we can address it here: https://wpml.org/forums/topic/split-translating-content-in-php-pages/

Please mark this ticket as resolved, and I have sent some documentation in the other ticket on how to translate content inserted into PHP files.

Thank you.