I'm experiencing some difficulties with my Multi Currency set-up. When I switch currencies, the currency sign stays on €, euro. Even though the prices do change, but customers still see the Euro sign.
If the shop is in Euro, the euro sign is on the left, when I switch to USD or CAD, the euro sign goes to the right.
I've already consulted multiple posts on this forum, from where I've changed the position to the left in Multi Currency as you can see in the picture. I've also gone to WooCommerce - Settings - General and such, but it's still not functioning correct.
Languages: English (English )French (Français )Arabic (العربية )
Timezone: Pacific/Easter (GMT-06:00)
Hello,
Thank you for contacting WPML support team,
After checking your site, I found the following :
1- When I change the currency manually using this currency switcher : hidden link , the whole site starts to use the selected currency
2- After that change, all products are now showing the right currency : hidden link
3- If I understood correctly, the issue is maybe solved?
Do you want to have a language switcher to be selected automatically depending on the language/country ? Or do you need a currency switcher visible under each product? Please give us a step-by-step guide on how you expect your site to work with multi currency.
Well, the problem was that in any currency I switched to, the Euro sign € remains visible, and also on the Right side instead of Left. So this is confusing for my customers.
BUT... after some researching and tinkering with the settings I found that WP - WooCommerce - Flatsome offers not 1, but 2 (!) currency switchers, found under: APPEARANCE - WIDGETS. The one that I had set-up was CURRENCY SWITCHER, but this is the wrong one.
The right one is: CURRENCY SWITCHER WIDGET. After replacing the currency switcher with the other one, the problem is resolved. All currencies are now loading correctly, and on mobile there's even a little flag shown, so that's very nice.
All in all, the problem is fixed, thank you for your time and enjoy your day, bye!
