Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML with JetEngine custom post types and have several Media/File custom fields such as file, file_2, and r_file. These fields do not appear in the Advanced Translation Editor (ATE) when creating a new translation. They only become visible after manually editing the English translation or after an existing translation job is created.
Solution:
We recommend using the search option inside the ATE editor to look for those URLs. For guidance on how to translate links, please visit https://wpml.org/faq/how-to-translate-links/.
If the fields still do not appear even when searching, it might be necessary for us to further investigate the issue. In such a case, please provide admin access, preferably to a staging site.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 replies, has 0 voices.

Last updated by Dražen 2 weeks, 1 day ago.

Assisted by: Dražen.

Author Posts
April 17, 2026 at 4:31 am #17975766

lawrenceH-3

I am using WPML (Traditional Chinese → English) with JetEngine custom post types. I have several Media/File custom fields (PDF files) such as file, file_2, and r_file.

The issue is that these fields do not appear in the Advanced Translation Editor (ATE) when creating a new translation. They only appear after I manually edit the English translation or after an existing translation job is created.

I have already:
1.Set these custom fields to “Translate” in WPML settings
2.Cleared WPML cache and synced ATE jobs

April 20, 2026 at 6:22 am #17979354

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Thank you for the details.

It is possible that these fields are present in the Advanced Translation Editor but not immediately visible. Could you please try using the search option inside the ATE editor and look for those URLs?

- https://wpml.org/faq/how-to-translate-links/

If they still do not appear even when searching, please let me know and share admin access, preferably staging site so I can further check.

Regards,
Dražen