Customers get emails with wrong product name translation.

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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 1 replies, has 2 voices.

Assisted by: Dražen.

Author	Posts
July 12, 2024 at 10:52 am #15941982
michalT-7	Background of the issue: I am trying to: WooCommerce sends emails with order confirmation to customers with an English product name, although the order was done in Polish. This situation has already happened to us some time ago. It happens randomly and we can't tell the reason for this. However, it is very confusing for customers because they get email with a foreign product name. Symptoms: Customers get emails with wrong product name translation. As you can see only Product name is in English - "Tatra Mountains Men's ring" and it should be in English, according to the language of the order. Questions: Why are WooCommerce emails for Polish orders showing the product name in English? How can I ensure that WooCommerce emails send the product name in the correct language according to the order language? If needed we can give you access to dev version of our online store.
July 12, 2024 at 11:19 am #15942092
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, here is the ticket as agreed, please test the suggested and let us know how it goes. Regards, Drazen

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