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[Resolved] Deadlock found when trying to get lock; try restarting transaction

This thread is resolved. Here is a description of the problem and solution.

Problema:
Se encontró un bloqueo al intentar obtener un bloqueo; intenta reiniciar la transacción.
Solución:
Si estás experimentando este problema, te recomendamos que primero intentes eliminar los plugins de WPML y luego los reinstales. También puedes probar yendo a WPML -> Soporte -> Solución de problemas y hacer clic en el botón 'Limpiar la caché en WPML'. En este mismo panel, haz clic en el botón 'Eliminar todos los mensajes y notificaciones'.
Si el problema persiste, podríamos estar enfrentando un problema de interacción con una funcionalidad de terceros. En este caso, desactiva todos los plugins que no estén relacionados con WPML y cambia temporalmente a un tema predeterminado de WordPress, como Twenty Twenty-one. Si el problema desaparece, activa los plugins uno por uno para ver con cuál hay un problema de interacción.

Si esta solución no es relevante porque está desactualizada o no se aplica a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.

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This topic contains 1 reply, has 2 voices.

Last updated by Lucas Vidal de Andrade 1 year, 1 month ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
May 10, 2024 at 1:32 pm #15615064

miguelM-54

Deadlock found when trying to get lock; try restarting transaction
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(
[language] => es
[context] => admin_texts_woocommerce_gateways
[gettext_context] =>
[domain_name_context_md5] => 2f658aa8384ac449d1ed6ef0a906c3dc
[name] => tropipay_gateway_title
[value] => Pagar a través de Tropipay.
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)
May 10, 2024 at 6:23 pm #15616124

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your contact!

This happens mostly after migration from the local development environment to production. As a quick test, please try to remove the WPML plugins and reinstall them.

Another attempt that you can try is to go to WPML -> Support -> Troubleshooting and hit the 'Clear the Cache in WPML' button. Also, in this same panel, please click on the 'Remove all messages and notifications' button.

If still not solved, we might be facing an interaction issue with a third-party functionality, in this case:

- Deactivate all the plugins that are not related to WPML
- Switch for a moment to a WordPress default theme like Twenty Twenty-one
- If the issue is gone, activate one by one to see with which one there is an interaction issue

Could you please tell me the results of this investigation?

We're looking forward to your reply. Thank you.

Kind regards,
Lucas Vidal