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This thread is resolved. Here is a description of the problem and solution.

Problem:
This is an inquiry about handling dyanmic placeholders in Bricks Builder.
Solution:
The placeholders are specific to Bricks Builder for dynamic data and must be translated; currently, there is no workaround to exclude them from translation. These placeholders need to be identical in each language.

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This topic contains 13 replies, has 0 voices.

Last updated by Andreas W. 2 weeks, 4 days ago.

Assisted by: Andreas W..

Author Posts
March 5, 2026 at 2:59 pm #17875393

artemH-4

How can I delete the translation memory? This link https://wpml.org/forums/topic/delete-translation-memory/ returns a 404 error.

I use Bricks Builder, and some of the strings in ATE were translated incorrectly, which broke all my styles. I've tried deleting the translated page, but it didn't help. Also, I've tried clearing the WPML cache, resetting the professional translation state, and setting the language information, but none of these steps helped.

March 5, 2026 at 4:45 pm #17875809

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

The only way to clear translation memory on your site, would be by editing the original content. Affected segments will then get emptied on the translation editor.

We can clean the translation memory on our system. We can reset the entire translation memory of the site or we can look into specific jobs.

Could you please let me know which translation job is affected? The permalink of the original content would be sufficient.

It would also be very helpful if you could send us the WPML troubleshooting information.

More information can be found here:
https://wpml.org/faq/provide-debug-information-faster-support/

Best regards
Andreas

March 5, 2026 at 10:14 pm #17876330

artemH-4

Can you just erase the translation memory for my site? And then, I guess, I'll just use the manual translation or play around with XML Config. You see, I think the problem is, that custom classes and shortcodes appear in ATE. Maybe, I have a typo in one of them. Thanks!

March 6, 2026 at 2:39 am #17876437

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Do you refer to hidden link?

Further, please feel free to share screenshots of the issue and provide me with your XML config, in case you would like my assistance.

March 6, 2026 at 8:20 am #17876973

artemH-4

No, I meant main domail hidden link. I appreciate your desire to help, but I don't have a custom XML yet, and I can't provide you a screenshot of the issue, because I don't know, what the issue is. My styles just broke after another translation.

I would like to add, that there are untranslated strings shows up in ATE, usually a bricks shortcodes (dynamic data, as they call it), when I use search. I want to say, that with 100% translated page or template or whatever showing at the bottom (that green bar) I still can find untranslated strings using a search

March 6, 2026 at 8:35 am #17877007

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

We do not have any entries for this site on our system.

Are you maybe using the Classic Translation Editor?
https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/

Please send me a screenshot from your translation editor screen, which displays the issue about your translation.

It would also be very helpful if you could send us the WPML troubleshooting information.

More information can be found here:
https://wpml.org/faq/provide-debug-information-faster-support/

March 6, 2026 at 8:42 am #17877063

artemH-4

OK, here you go with debug info and an ATE screenshot.

Screenshot 2026-03-06 103854.png
March 6, 2026 at 5:03 pm #17878248

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Those markers in Bricks will need to be translated and need to remain identical in each language.

March 6, 2026 at 5:13 pm #17878254

artemH-4

Well, how can I find them? ATE says translation is 100% complete. Am I need to search for curly brackets every time? Is there a way to write an XML and not showing data in curly brackets at all, just copy it?

Also I must say that those shortcodes are custom, they written in PHP, Bricks allows to display them via "echo:" function. Does this fact says, that problem is in Bricks and their translation file?

Anyway, I still need you to delete my translation data, please. I'll just be more careful with it and gonna try to use manual translation with templates

March 6, 2026 at 5:20 pm #17878257

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

These are not shortcodes. They are Bricks placeholders for dynamic data and if those palceholders will not exist on the translated content, then you will not see the content on the translation.

So far, those placeholders need to be translated. There is not workaround for that yet.

I do not have any translation data for your site on our system yet.

Have you already completed jobs to 100%?

Is the site correctly registered at WPML > Support > Installer Support? Click "Check now" to verify.

March 6, 2026 at 5:27 pm #17878261

artemH-4

Check the screenshot, please. Yes, I have a few templates and pages fully translated.

UPD. I've changed the server and migrated the website, maybe it could cause troubles

Screenshot 2026-03-06 192654.png
March 6, 2026 at 5:45 pm #17878303

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.

You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I will be able to see and access it.

IMPORTANT
Please be sure to create a backup of the website and database before granting us access.

If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields.

The private reply form looks like this:
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When replying again, click "I still need assistance".

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Please note that we are required to request this information individually on each ticket.

March 6, 2026 at 6:01 pm #17878308

artemH-4

Why this link responds with "about:blank#blocked"?

Screenshot 2026-03-06 200035.png
March 6, 2026 at 11:05 pm #17878728

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Is the page "Legal Disclaimer" already translated to 100% and published?

If so, do you see any issue regarding the translated string "I have read..." at WPML > String Translation?

It would be really advisable to provide admin access to the site, so that I can take a look at all occuring issue.

The private reply form is enabled again.