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This topic contains 46 replies, has 4 voices.

Last updated by Alejandro 4 years, 1 month ago.

Assisted by: Alejandro.

Author Posts
June 20, 2021 at 5:07 am #9032243

donaldc-5

i am cancelling and deleting WPML

days and day of wasted time and effort. a lot of time and effort wasted for no usable result

(and i see i am not the only one who thinks so)

pls refund money asap

kind regards

don card

June 21, 2021 at 7:09 am #9035165

Alejandro
WPML Supporter since 02/2018

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

1) INDEX.PHP is a file so of course it won't show as "translatable" (i don't really know what you want to translate from that page), it's normal because it has nothing to do with the content that should be translated and that file should not be touched or modified as per WordPress rules.

2) You keep talking about "our bugs" but so far i keep asking you where are they, if you can show them to me and you keep mentioning an "index.php" file. the rest was already fixed.

The content that you are missing is likely coming from the forum plugin and remember when i mentoned that some plugins sometimes delete configurations when you disable them? this might be one of these cases and the reason why i asked you SEVERAL times if you had backed up your site and if i COULD disable plugins or not (and i also mentioned this in one of the videos)

2.1) we threw you to elementor? i have no idea what you're saying, i haven't even MENTIONED elementor at all here.

4) the translation engines exist when you activate the automatic translation as seen here: https://wpml.org/documentation/automatic-translation/

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I already told you how you could request a refund, so please do it in the proper channels --> https://wpml.org/purchase/refunds/

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