Disable backend translation

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This topic contains 8 replies, has 3 voices.

Last updated by Marcel 4 years, 5 months ago.

Assisted by: Marcel.

Author	Posts
December 6, 2020 at 2:36 pm #7603173
nadavG-2	Hello, There is a custom articles section created by the theme and plugin in which the backend text is shown in the current language (Chinese in this example) instead of in the backend language (English). Both site and user language settings are English. All other articles backend sections (posts/pages) are in English. How do I set also this section backend to be in English?
December 7, 2020 at 5:02 pm #7609979
Diego Pereira Supporter Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hello, welcome to the WPML support Forum! Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. Please try the following: - Go to Users > Your Profile - Select the language you want on the "Language" field - Uncheck the "Set admin language as editing language." box - Save Please let us know if it worked for you. If not, could you please let us know the name of the theme/plugin that add this content on back-end? It may be a compatibility issue. Please let us know if it worked for you.
December 7, 2020 at 8:13 pm #7610767
nadavG-2	Hello, This is how it was already.
December 11, 2020 at 10:41 am #7643455
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, in the above screenshot, I can see that you are filtering the Chinese content. Does it work for you if you switch languages using the language switcher on the top-bar of WordPress to your default language English? Please let me know. Otherwise, I may need to check this directly on a staging site. Best Regards Marcel
December 13, 2020 at 2:42 pm #7655117
nadavG-2	Hello, If I switch language from the top bar I get it in the language I choose. If I choose English I see it in English but I see only the English articles so how can I see it in English when viewing the Chinese articles?
December 14, 2020 at 11:17 am #7659515
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I would eventually also need to request temporary access (WP-Admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help and check if some configurations might need to be changed Your next answer will be private which means only you and I have access to it. ❌ Please backup your database and website ❌ ✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. Best Regards Marcel
December 15, 2020 at 4:16 pm #7670521
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, it works if only WPML and ACES Gambling [Mercury] is activated. If I deactivate "404page - your smart custom 404 error page" it's working identical as on Pages where you will always see the button and labels in English (Such as "Edit"). If you need this 404 plugin, please get in touch with the author, as it not caused by WPML. Best Regards Marcel
December 15, 2020 at 5:12 pm #7671135
nadavG-2	Got it. Thank you!
December 15, 2020 at 5:13 pm #7671139
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	You're welcome!