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This topic contains 3 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 12 months ago.

Assisted by: Prosenjit Barman.

Author Posts
June 6, 2023 at 4:11 pm #13780591

ciprianB-3

I tring to disable the redirect browser language from wpml- > languages but do not work , i can set the disable and save it but he do not function on front-end

But everywhere when i try to get in the website in incognito or other browser he send me to english.

I expected to see Romanian even if i have the browser in english , turkish , french etc....

Can you help me with this issue please?

Thanks,

June 7, 2023 at 5:16 am #13781969

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understood that the Browser language redirection persists even when it is disabled. From the WPML Debug info that you've shared, I can see that it is disabled. I also checked your site from Chrome browser(English is set as the default language) and I can confirm that the page in the Romanian language is appearing only. I did not notice any redirection taking place.

Please check this video for a better understanding- hidden link

As everything seems to be working fine now, maybe the caches stored on your site were causing the issue. Would you kindly clear the caches completely from your site and browser as well and then check? If any hosting-level caching mechanism or object caching is enabled on your site, it is recommended to clear those caches as well.

Let me know the update. Feel free to let me know if you need further assistance in this matter. I will be happy to assist you.

Best Regards,
Prosenjit

June 7, 2023 at 4:25 pm #13788233

ciprianB-3

Can you check also on mobile (also safari browser)

Thanks,
B

June 8, 2023 at 10:53 am #13792313

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi B.

I checked on Mobile and Safari on Mac and everything is working fine there as well. I didn't notice any redirection at all. Please check the video below for a better understanding.

On Mobile: hidden link
On Safari: hidden link

Rest assured that the site contents are showing fine in the default language, without any redirection. If you're not seeing the same, then kindly clear the caches completely from your site and browser as well. I hope it will help.

Let me know the update. I will be happy to help you if you need further assistance in this matter.

Best Regards,
Prosenjit