[Resolved] Divi Accordions Plus plugin no translation
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was unable to translate the Divi Accordions Plus plugin title and text using the WPML translation tool. Solution: We recommended the following steps to make the Divi Accordion Plus plugin translatable: 1. Navigate to WPML > Settings > Custom XML Configuration and add the following code:
2. Make a minor change to the page containing the accordion, such as adding a blank space to any text. 3. Proceed to translate the content as usual.
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I am trying to: Translate the Divi Accordions Plus plugin title and text like the rest of the page but it's not showing in the wpml translation tool.
Link to a page where the issue can be seen: hidden link
I expected to see:The Divi Accordions Plus content and titles translated
Instead, I got:I tried to do it by hand on the english version (I want to translate from french) and when I'm done, it work when I hit "save" and then what you see on the english version is the copy of the french texte and module.
Thank you for sharing the information. I checked your debug info and noticed that your website doesn't have the minimum memory required for WPML to work. WPML requires a memory limit of at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set WP Memory Limit in your wp-config.php file by adding following code:
for details. Increasing WP Memory may help improve the performance and sometimes also help resolving such issues. Let me know if that solves your issue.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.
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Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
It seems to me that the issue is that the plugin Divi Accordion Plus is incompatible with WPML. There's a workaround I'd like to test on a local copy of your website. Unfortunately, after trying multiple times, I couldn't download the copy from your website, apparently due to server limitations (the download was always interrupted). I kindly ask you to follow these instructions and provide me with a copy:
Thank you for sharing. Indeed, what was going on is that the Divi Accordion Plus plugin wasn't compatible with WPML. To make it translatable, please follow these steps:
1. Go to WPML > Settings > Custom XML Configuration and add the following code (see image):
