[Resolved] Diviflash FAQ Module – FAQ Titles not recognized by WPML Translation Editor

Hello,

Likely, the Custom XML Configuration is not yet correct.

You can use the following plugin to obtain the correct config:
https://wpml.org/documentation/support/multilingual-tools/

Note that you will only need a config for "shortcode" - not for "custom fields" or "admin texts".

A more detailed guide can be found here:
https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/

If this still does not solve the issue for you, please install the "DiviFlash" plugin on the following test site and leave me a comment so that I can take a closer look at it.

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Best regards
Andreas

Hi Stefano!

The plugin adds a section called "WPML: Custom XML Configuration" at the bottom of the WordPress Editor, which will include a custom XML configuration for the page builder widgets found inside the content.

It further returns the raw post content data, which can assist in creating such a config yourself.

This config can then be saved at WPML > Settings > Custom XML Configuration (tab).

After saving the config, you will need to edit the original content, save the page, and then open the translation editor, where you should now see all translatable texts.

Note that it is not recommended to install the plugin on a production site. Do you have a staging site ready where I would be able to work?

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At this point, I am not sure if this plugin actually also handles automatic config creation for Divi - it would be ideal if you could install the latest version of the "DiviFlash" plugin on my sandbox, and I will assist you with creating a config.

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Make sure to leave me a comment once the plugin has been installed. If the usage of the plugin requires a registration key and you do not have such a key available, we do not expect you to purchase a key for this purpose.

In such a case, I can offer to try to create the config directly on your site, or a staging site that you can provide, or it would be better to report the issue to the plugin author directly.

Best regards
Andreas

It appears that I am sadly not able to use the DiviFlash plugin without having a plugin key.

Anyhow, I was able to take a closer look at its code, and this plugin seems to come with 86 modules for Divi.

The author should be informed that if he wants the plugin to be compatible with WPML, he should follow this documentation:
https://wpml.org/documentation/support/language-configuration-files/register-page-builder-content-for-translation/

Please try the following custom XML configuration for the FAQ Item:

<wpml-config>
    <shortcodes>
        <shortcode>
            <tag label="FAQ Item">difl_faqitem</tag>
            <attributes>
                <attribute label="FAQ Question" encoding="allow_html_tags">question</attribute>                
                <attribute label="FAQ Answer" encoding="allow_html_tags">content</attribute>                
                <attribute label="Question Image Alt Text">close_que_img_alt_txt</attribute>
                <attribute label="Open Question Image Alt Text">open_que_img_alt_txt</attribute>
                <attribute label="Answer Image Alt Text">answer_image_alt_text</attribute>                
                <attribute label="Button Text">button_text</attribute>                
                <attribute label="Button URL" type="link">button_url</attribute>                
                <attribute label="Question Image" type="media-url">close_question_image</attribute>
                <attribute label="Open Question Image" type="media-url">open_question_image</attribute>
                <attribute label="Answer Image" type="media-url">answer_image</attribute>                
                <attribute label="Admin Label">admin_label</attribute>
            </attributes>
        </shortcode>
    </shortcodes>
</wpml-config>

This config includes support for:
Text content with HTML support:
- question
- content (answer)

Image URLs marked as type="media-url":
- close_question_image
- open_question_image
- answer_image

Alt text fields:
- close_que_img_alt_txt
- open_que_img_alt_txt
- answer_image_alt_text

Button fields:
- button_text
- button_url (marked as type="link") --> internal links will be auto-adjusted

Admin field:
- admin_label

Save this config at WPML > Settings > Custom XML Configuration. Then edit the FAQ Item on the original page, save the page, and open the translation editor.

You should now see the strings of the module inside the translation editor.

If this does not work out as expected, please kindly note that it is the responsibility of the plugin author to provide a config for each module to be compatible with the WPML Translation Editor. Our support does not create such configs for third-party plugins.