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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where the dropdown menu was not showing in the second language.
Solution:
We resolved the issue by ensuring that the categories were set to translate and then translating them. Here's how you can do it:
1. Go to Appearance -> Menus.
2. Use the language switcher at the top to change languages, or click the pencil icon next to the languages at the top right.
3. Add the translated categories to your menu.
4. Expand each menu item to select which block should display in the translated menu.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please do not hesitate to contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 replies, has 2 voices.

Last updated by Lauren 1 year, 3 months ago.

Assisted by: Lauren.

Author Posts
February 26, 2024 at 8:01 pm

robertoB-76

Drop down menu not showing in second language

February 26, 2024 at 9:27 pm
February 27, 2024 at 3:38 pm #15349932

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I was able to resolve the issue once the categories were correctly set to translate and then translated. For an example, I set up the Spanish menu by adding the product categories, and then I used the Europe menu item to select the translated block and you can see it if you hover over Europe in the Spanish page hidden link

So to complete the process, you can edit the menus at Appearance -> Menus and use the language switcher at the top to change languages, or click the pencil icon next to the languages at the top right. Then, add the translated categories, expand each menu item to select which block should display.

Please let me know if you need any further assistance and I will be happy to help.