This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with their media library becoming enormous due to duplicated media entries created by WPML. They are seeking solutions to prevent future duplications and to remove existing duplicated media.
Solution:
1. To address the issue of duplicated media, we recommend temporarily disabling the WPML Media Translation plugin. This action has helped reduce the number of duplicated thumbnails from 2000 to around 500.
2. After managing the existing duplicates, reinstall the WPML Media Translation plugin to see if the issue of duplication recurs. This step will help in identifying whether the plugin is the cause of the problem.
3. It's important to understand that WPML creates additional database entries for images in the second language, which are necessary for the images to function correctly in both languages. These entries appear as duplicates in the media library but do not represent actual duplicated files.
4. For further technical details or if the problem persists, please check our documentation on managing media with WPML here: WPML Media Translation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend opening a new support ticket. Also, please visit our known issues page to check for related problems and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through our support forum here: WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 4 replies, has 2 voices.
Last updated by 3 weeks, 3 days ago.
Assisted by: Paola Mendiburu.
