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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 7 replies, has 3 voices.

Last updated by Mohamed Sayed 1 year, 9 months ago.

Assisted by: Mohamed Sayed.

Author Posts
September 8, 2023 at 11:09 am #14366191

tarangP

Tell us what you are trying to do?

=> When I try to edit the homepage, it redirects me to the post page edit screen without removing my homepage id. Please respond as soon as possible.

When i deactivated below plug-in then it working fine.
Plug-in Name: Advanced Custom Fields Multilingual

What is the link to your site?
hidden link

September 10, 2023 at 1:53 pm #14371427

Mohamed Sayed

Hi there,
Thanks for contacting WPML support.

1. To ensure the quickest and most accurate support, please provide your debug information so that I can get a look at some of your configurations. You can find it in WPML > Support > click on “Debug information” link. Please check this link for more info: http://wpml.org/faq/provide-debug-information-faster-support/

2. Do you see this issue when trying to edit the original home page or its translation?

3. Please create a full backup of the database and website then go to WPML > Support > Troubleshooting page, and click the following:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Set language information
- Fix post type assignment for translations

Let me know please how that goes.

Kind regards,
Mohamed

September 12, 2023 at 6:11 am #14380295

tarangP

Hi Mohamed,

Thanks for your update.

I have apply your given solution but it still not working proper.

I have attached debug information can you please check and let me know solution ASAP because it creating lot of difficulty to convert the pages and edit the homepage data.

Thanks,
Ravi

September 12, 2023 at 12:45 pm #14383891

Mohamed Sayed

Hi Ravi,

Please create a full backup of the database and website then update all the WPML plugins to the latest version. After that, clear the site cache and check again.

If the issue persists, please provide me with the WordPress debug.log, this will allow us to see if any PHP errors are being produced. More Info: https://wordpress.org/support/article/debugging-in-wordpress/

To enable it, open your wp-config.php file and look for:

define('WP_DEBUG', false);

And change it to:

define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);

Then try to reproduce the issue and check if any errors were saved to the debug.log log file inside the /wp-content/ directory.

If you can paste your debug.log to https://pastebin.com/ and provide me that link, it would be great!

September 18, 2023 at 8:31 am #14410061

tarangP

Hi Sayed,

I have follow the same steps which you have provided but issue still not resolve.

When i try to past the debug log in pastbin.com then it shows me error like "You have exceeded the maximum size of 512 kilobytes per Paste."

Please provide me another way to send file to you.

Thanks,
Ravi

September 18, 2023 at 2:26 pm #14413317

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi Ravi,

Since Mohamed is off today, I will replace him here in the forum. I hope this is OK for you.

Please upload the debug log file to one of the file transfer services like Google Drive, Mega, or WeTransfer and share the link with us.

Best regards,
Osama

September 19, 2023 at 6:57 am #14416463

tarangP

Hi Osama,

Thanks for update. Please check below link for debug log.

hidden link

Thanks,
Ravi

September 19, 2023 at 10:50 am #14418813

Mohamed Sayed

Hi,

The debug log doesn't show any errors, only some warnings and notices but none of them from the "Advanced Custom Fields Multilingual" plugin.

Please try the following steps:

- Resave your permalink settings in Dashboard > Settings > Permalinks, you need only to click the "Save changes" button without making any changes

- Clear all the cache memory including the server-side cache

If the issue persists, kindly create a copy of your site and provide a link to download it. You can use the Duplicator plugin (https://wordpress.org/plugins/duplicator/).

The plugin will create a package file that you can download then upload again to Google Drive or Dropbox and share the download link in the next reply which I have marked as private. Then I’ll escalate this issue to our developers for further investigation.

Please check here for more details: https://wpml.org/faq/provide-supporters-copy-site/
Thanks for your cooperation.

The topic ‘[Closed] Edit homepage redirect to post page.’ is closed to new replies.