1. To ensure the quickest and most accurate support, please provide your debug information so that I can get a look at some of your configurations. You can find it in WPML > Support > click on “Debug information” link. Please check this link for more info: http://wpml.org/faq/provide-debug-information-faster-support/
2. Do you see this issue when trying to edit the original home page or its translation?
3. Please create a full backup of the database and website then go to WPML > Support > Troubleshooting page, and click the following:
- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Set language information
- Fix post type assignment for translations
I have apply your given solution but it still not working proper.
I have attached debug information can you please check and let me know solution ASAP because it creating lot of difficulty to convert the pages and edit the homepage data.
Please create a full backup of the database and website then update all the WPML plugins to the latest version. After that, clear the site cache and check again.
To enable it, open your wp-config.php file and look for:
define('WP_DEBUG', false);
And change it to:
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);
Then try to reproduce the issue and check if any errors were saved to the debug.log log file inside the /wp-content/ directory.
If you can paste your debug.log to https://pastebin.com/ and provide me that link, it would be great!
The debug log doesn't show any errors, only some warnings and notices but none of them from the "Advanced Custom Fields Multilingual" plugin.
Please try the following steps:
- Resave your permalink settings in Dashboard > Settings > Permalinks, you need only to click the "Save changes" button without making any changes
- Clear all the cache memory including the server-side cache
If the issue persists, kindly create a copy of your site and provide a link to download it. You can use the Duplicator plugin (https://wordpress.org/plugins/duplicator/).
The plugin will create a package file that you can download then upload again to Google Drive or Dropbox and share the download link in the next reply which I have marked as private. Then I’ll escalate this issue to our developers for further investigation.