This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 10:00 – 17:00 | 10:00 – 17:00 | 10:00 – 17:00 | 10:00 – 17:00 | 10:00 – 17:00 | - |
- | 18:00 – 19:00 | 18:00 – 19:00 | 18:00 – 19:00 | 18:00 – 19:00 | 18:00 – 19:00 | - |
Supporter timezone: Asia/Kathmandu (GMT+05:45)
Tagged: Compatibility
This topic contains 18 replies, has 0 voices.
Last updated by Shekhar Bhandari 1 day, 10 hours ago.
Assisted by: Shekhar Bhandari.
Author | Posts |
---|---|
April 28, 2025 at 8:15 am | |
gianfrancoa-3 |
Background of the issue: For example: PortoferraioLaconaLido di CapoliveriMarina di Campo - Camping Ville degli UliviMarina di Campo - City CentreMarina di Campo 200 meters from the Airport - Free shuttle serviceProcchioPick-up "at home" Symptoms: Questions: |
April 28, 2025 at 9:13 am | |
April 28, 2025 at 10:14 am #16974182 | |
gianfrancoa-3 |
Just to let you know, I've manually edited every single form in its language on my website just to "fix" this issue, so right now you will NOT find this issue on my website. Obviously that's NOT a real fix for this issue, because right now I can't translate anymore my form in the "standard" way. So, please try to find a fix in your sandbox website, ok? |
April 28, 2025 at 10:25 am #16974243 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Sure, I will update you as soon as I receive further feedback from the compatibility team. |
May 5, 2025 at 7:32 am #16994781 | |
gianfrancoa-3 |
Hi, I'm really sorry to bump but I really need support with this issue as soon as you can. Please let me know if you have any update, thanks. |
May 5, 2025 at 10:03 am #16995594 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello, The issue has been escalated to our developers. I will update you as soon as I receive further feedback. Currently, the only solution is to manually set the translations. Thank you, |
May 12, 2025 at 7:14 am #17021143 | |
gianfrancoa-3 |
Currently, the only solution is to manually set the translations. For example, can I solve the issue by translating again my form using the new WPML's Advanced Translation Editor? I don't like the new editor, but if it's the only possible solution I'm fine with it. Please let me know, thanks. |
May 12, 2025 at 7:16 am #17021147 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Yes, you can use WPML advanced translations editor as a workaround too. https://wpml.org/errata/elementor-form-widget-select-field-breaks-when-translated-with-cte/ Thanks |
May 20, 2025 at 9:56 pm #17054712 | |
gianfrancoa-3 |
Ok, so I'm testing the new Advanced Translations editor and honestly I am a little surprised at the way fields that contain HTML code or other variables are handled... Does anyone really think that handling HTML tags and variables in this way is more handy? Is there any way to use the new advanced editor while keeping the HTML tags and any other variable as simple plain text as in the old editor? Thanks! |
May 21, 2025 at 12:35 pm #17057187 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Is there any way to use the new advanced editor while keeping the HTML tags and any other variable as simple plain text as in the old editor? I regret to inform you that it’s not possible to use HTML as plain text. We used this method because it’s more convenient for translating texts for users who lack HTML knowledge. This ensures that the layout remains intact. Thanks |
May 21, 2025 at 1:41 pm #17057865 | |
gianfrancoa-3 |
Ok, I understand that you think this method is more convenient (I'm not really sure). But I have to translate the content of the emails sent after the form is filled out, and this includes all the shortcodes that contain the various dynamic fields in the form. Now all these dynamic fields are not even shown in the translation editor, so how can I be sure they are entered correctly? Do you really think that hiding things that used to be visible and editable is an improvement? At least you should give the option to choose whether to hide them or not, don't you think? Honestly, I really can't believe you made the new "improved" editor in that way. Plese tell me there's something i can do to change it. Thanks |
May 22, 2025 at 3:11 am #17059398 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, You can use the advanced translations editor search options to see if you can find the missing texts for translations. If you still can’t find it, just let me know the content and the page you want to find it. Looking forward to hearing from you! Thanks |
May 22, 2025 at 7:54 am #17059887 | |
gianfrancoa-3 |
Hi, what I meant is that those dynamic fields are "not clear". I mean: 1. in the original language I have lots of shortcode like "[field id="field_scooter"]", ok? I understand that this new editor may seem more convenient for translating simple texts, but when you have to translate more complex texts that contain shortcodes or things like that, it is not intuitive at all. I guess you can at least provide a way to identify those shortcodes instead of giving the same "wpcodeself" name to all of them, don't you think? Anyway, my situation is: Honestly, I am not happy at all about this situation because I have to waste my time trying to fix a problem caused by a bug in WPML that you can't or won't fix. And I really don't like the only solution you gave me, but since it is the only solution available I must necessarily settle for it. But, again, I'm not happy at all. If you want to help me, please ask the developers if they are working on fixing the bug and if they know when a fix will be released. Thanks |
May 22, 2025 at 7:58 am #17059899 | |
Shekhar Bhandari WPML Supporter since 03/2015
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Is it possible for you to translate this forms manually? This way even for translations you can use the elementor editor, https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ Let me know your thoughts on this. Thanks |
May 22, 2025 at 8:42 am #17060235 | |
gianfrancoa-3 |
Yes, I've already manually translated every single form in its language just to "fix" this issue, otherwise my forms would still be “broken”. But that's NOT a real fix for this issue in the long time, because from now on I would have to manually edit the forms in each language for every single change I make. Please, fix the bug or at least provide an estimation release date for the fix. |